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SiteGround Hosting Review - 4.9 out of 5 based on 37 votes

SiteGround Review

Most Popular Choice Among WordPress Users

SiteGround Review

In 2003, a small team of IT experts got together to create SiteGround as a substitute to using the hosts that they had experienced as regular customers in the hosting marketplace. SiteGround is a privately-owned company.SiteGround has few offices in Bulgaria and Spain. SiteGround mainly focus on providing web hosting for individuals and small size businesses.

Having been in the industry for 14 years, SiteGround has been known as one of the best web hosting companies. So, is it good enough for hosting websites? The answer for this question can be found in the following detailed review we made on the price, feature, uptime, reliability, technical support and other features of its hosting service.

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SiteGround Hosting - General Overview

OVERALL RATING: 4.9 out of 5
SUPPORT: 24/7 Phone, Live Chat, Ticket Support
AVERAGE UPTIME: 99.99% (November 2018 to November 2019)
APPS/SOFTWARES: Supports more than 500 popular applications/Softwares
HOSTING FEATURES: Unmetered transfer & MySQL, free SSL, CDN, SSH & cPanel, & email accounts
AVAILABLE HOSTING PLANS: Shared, WordPress, Enterprise, Cloud, Reseller, Student Hosting & Dedicated Servers
WEBSITE TRANSFER: Free on GrowBig and GoGeek Plans
COST: Starting at $3.95/month

SiteGround Pricing & Getting Started with

Getting started with SiteGround is easy and simple. The major advantage is that they actually allow you to buy a web hosting account for the price they advertise – only at $3.95. In spite of other hosting providers you can buy your hosting account for one, two or three years for the same low price.

Siteground offers Shared, Cloud, Dedicated Hosting as well as Reseller hosting at most affordable cost. All of the web hosting packages are available at Siteground based on Linux platform. Siteground also providers ecommerce solutions for the users planning to set-up their ecommerce website or online store.

All hosting packages come with free web design tools, a free domain, SSD Storage and unlimited email accounts.

Siteground Shared hosting Review

  • StartUp: $3.95/mo. regular price $9.95/mo (Flat 60%) designed for a Great Web Start. This is the basic shared hosting plan at Siteground and Comes with 10GB Server Web Space. You can host single website and Suitable for ~ 10,000 Visits Monthly.
  • GrowBig: $5.95/mo. regularly $14.95 (flat 60% off). GroBig plan comes with 20GB Web Space, and users are allowed to host unlimited sites, Suitable for 25,000 Visits Monthly.
  • GoGeek: $11.95/mo. regular $29.95/mo (flat 60% off). This plan contains 30GB storage Space, and you can host unlimited number of websites, Suitable for 100,000 Visits Monthly.

In addition to shared web hosting, the Siteground offers 4 types of Cloud hosting plans and 3 premium managed dedicated server packages.

At Siteground they claims that only the extremely fast, secure and reliable servers are used to successfully achieve a 99.99% uptime, they also assure that if customers ever encounter more than 0.1% server downtime on a yearly basis you will be compensated for the same.

Siteground Technical support team is available via 24 x 7 emails, live chat, phone and ticket support.

Registration & Setup

Sign up process is very easy and could be completed within 5 minutes. All you need to do is decide your desired plan and follow the registration procedure.

But there are few items that can increase the cost. If your selected package contains any addons such as Domain Privacy, Website Backup, Smart Scan, HackAlert Monitoring, it would turn out to be paying much more compared to the normal rates.

All of these features are amazing, but make sure to include the features that you really required and useful for you if you don’t want to spend more money.

Once your account setup is complete, you should receive a confirmation e-mail containing with everything you want to know about your new hosting account in it. It is well structured as well as informative. Last but not least they provide you with a nice Getting Started tutorial that will tell you how to begin creating your website.

Pros of Using SiteGround Hosting

Every single hosting service providers has its very own advantages as well as disadvantages. A few of the benefits can put drawbacks on the back burner, on the other hand, few disadvantages can be a major issue for your individual requirements.
Before settling on a final decision, it ic must for you to read the pros of using SiteGround hosting.
SiteGround gives solid uptime of 99.99% with amazing speeds as well as loads of additional features that are ideal choice for everyone.

Given below are few of the pros of SiteGround hosting that make it one of the best in class hosting service providers around the globe including India.

  • High Class Customer Support: SiteGround offer one of the best customer support in the industry which is accessible 24/7 via live chat, telephone, ticket system.
  • Outstanding Server Speed: Each and every servers at SiteGround are exceptionally well optimized to deliver excellent speed. Their servers are outfitted with most recent available hardware/tools such as SSD powered drives for storage and custom designed software to ensure that your site/blog is very quick to load.
  • Free SSL Certificate & CDN: Each and every hosting service offered by SiteGround comes with free SSL/HTTPS & CDN from Cloudflare to enhance the security of your site.
  • Free cPanel & SSH: Each hosting plan include free cPanel control panel and SSH access.
  • Multiple Server Locations: You will have the option to choose from the multiple server locations because SiteGround's servers are located in multiple locations including Singapore (Asia), Chicago (USA), Amsterdam (Netherlands) and London (UK). You can opt your preffered data center location account sign up.
  • Free Site Migration: SiteGround offer free Website Migration on GrowBig and GoGeek hosting plans.
  • Cons of Using SiteGround Hosting

    As I stated above, each hosting service has few drawbacks. So below I am going to share few of the cons of using SiteGround hosting.

  • Limited Space for cheapest plan: Hosting packages offered by SiteGround come with fixed amount of storage, anyway the available amount of storage space is very huge and in case you are in the starting stage, you will never find yourself out of storage.
  • Huge Setup fee for Month to Month Hosting Billing: If you are planning to sign up monthly hosting plan, you will be charged $14.95 as setup fee, which is quite high. However if you opt for longer billing cycle, you will huge discount along with 30 days money back guarantee. Therefore it is highly recommended to opt longer billing cycle so that you can save more.
  • Lack of Free Domain Name: Numerous of hosting companies like Bluehost, FastComet, iPage offer freebies to draw attention of new customers. A free domain name is offered by almost every top web hosts for atleast one year, (FastComet offer free Domain for lifetime) but unluckily SiteGround does not offer domain for free with hosting packages.
  • SiteGround Uptime and Reliability

    One of our team member have an account with SiteGround is using to host a personal web page. He maintains it for around 2 years now. During that time he has faced downtime twice, for less than 20 minutes each. In those situations there were scheduled server maintenance and he was warned many times for it – a week before the date, 3-4 days before and 3-4 hours before the actual server downtime. SiteGround stated that they are relocating their servers to a faster and modern platform which was the cause of the website downtime in both cases. Other than this he did not experience any other server related troubles with them.
    siteground uptime guarantee

    SiteGround Uptime Statistics 2019

    Last 12 months uptime details of SiteGround

  • November (2019) average uptime: 100%
  • October (2019) average uptime: 99.99%
  • September (2019) average uptime: 99.99%
  • August (2019) average uptime: 100%
  • July (2019) average uptime: 99.99%
  • June (2019) average uptime: 100%
  • May (2019) average uptime: 100%
  • April (2019) average uptime: 100%
  • March(2019) average uptime: 99.99%
  • February (2019) average uptime: 100%
  • January (2019) average uptime: 99.98%
  • December (2018) average uptime: 100%
  • November (2018) average uptime: 99.99%
  • Technical Support

    Tech support is something people really don’t expect to worry about when they’re actually in the process of choosing service providers. They usually recognize their fault the very first time they try to get somebody on the phone in order to converse about an issue or trouble.
    It’s actually fairly notable that support at Siteground is pretty much unbeatable! Because, they’re really great at answering your questions or queries before you purchase a package. But they remain equally helpful once you’re actually a customer. They provide support in three formats- live chat, telephone support and ticket system.

    SiteGround Features Review

    SiteGround has three types of shared hosting packages, including StartUp, GrowBig and GoGeek. The three packages are much more costly when compared with most other shared hosting providers. Here now, we’d like to present you extra detailed information about their features.

    These three hosting packages include 10 GB, 20 GB and 30 GB web space respectively, which are mainly less than unlimited hosting. As for the capability, they are designed for web pages with different visits: StartUp package is suitable for 10,000 visits, GrowBig for 25,000 visits and GoGeek is the best option for 100,000 visits.

    Apart from above mentioned features, the three packages have some more similar features like cPanel, free website domain name registration, unlimited data transfer and unmetered MySQL databases. To be straightforward, these features are simple and enough for many low traffic websites. But we think website owners can get more resources, benefits and better services at the same price.

    Summary

    SiteGround is a serious challenger in the 'premium' wordpress hosting and shared hosting segment. With world class-leading features, benefits, excellent performance, stunning server uptime, and helpful tech support, they're an ideal option for newbies and pros alike, and that is the reason why the Internet is filled with many positive SiteGround reviews from hundreds of real users.

    Special Offer: Siteground Coupon Codes- Avail flat 60% OFF on Web Hosting + Free Domain Name & Site builder.

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    6 comments

    • JACKIE

      posted by JACKIE

      Saturday, 15 June 2019 09:40

      The woman from the customer support team of SiteGround that helped me was super understandable to work with and got what I was actually looking for to get done in just few minutes. Great Thanks to SiteGround customer support staff

    • Marcos

      posted by Marcos

      Saturday, 15 June 2019 09:38

      Best Web Hosting Company Beyond Any Doubt
      I have been SiteGround hosting services since long years now as well as I tried many other companies. I can undoubtedly say that none of the other web hosts have come even closer to the hosting solution offered by SiteGround. I think that few of the users write negative reviews when they face any issue with their service and go to the web to vent their fury. But several pleasant users tend not to write reviews and share the opinion about their experiences with a service provider, which lamentably prompts a lop sided distortion against the better service providers out there, including Siteground hosting service.
      As far as I can tell, the service I have gotten from SiteGround, including customer support, has been out and out amazing.

    • RYAN

      posted by RYAN

      Sunday, 11 February 2018 14:02

      I have hosted around 10+ website with various hosting providers and Siteground is far better then others for value for money, uptime, performance, technical support and features. I have moved most of the websites to Siteground to recommended everyone to others. Support team is quite fast is solving website related issues.

    • Finley

      posted by Finley

      Sunday, 11 February 2018 13:58

      I am newbie in web design, creation and maintaining a website. In the beginning i have made many mistakes in getting started with my website. After ready many reviews and feedback's about their services I made my mind to switch to Siteground from other hosting company. Their support team is extremely fast and supportive. The way they are dealing me as a client is very good.

    • Sofia

      posted by Sofia

      Sunday, 11 February 2018 13:53

      Great Support Every Time.
      I have been using siteground hosting services as well as other hosting providers to host my clients websites and all i can say is Siteground service as well as support is outstanding. SUpport team memebers are well-knowledgeable and very talented and always go out of the way to help with whatever the issue may be. Whenever i am raising any ticket getting response wthin 10 minutes. So far I am truly happy with their service and customer support.

    • Riccardo

      posted by Riccardo

      Wednesday, 20 December 2017 02:47

      Support team member at Siteground's are brilliant. The hosting services provided by them are rock solid, reliable and their customer service is amazing. They are fast enough and they do not stop until your queries are thoroughly replied.
      Absolutely recommended to everyone looking for high quality services..

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    SiteGround Pros:

  • Excellent Uptime of 99.99%
  • Consistent Page Load Time
  • Free Website migration
  • Free CDN & SSL on all hosting plans
  • Excellent customer support
  • Officially Recommended Host by WordPress.org
  • SiteGround Cons:

  • Higher Setup fee for monthly billing
  • Limited Space for cheapest plan

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